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The ARC Air Conditioning Guide: Buying, Installing & Running

7 min read · Document by Australian Refrigeration Council · Page updated 29 July 2026

Before you compare a single brand or price, the ARC’s 12-page Air Conditioning Guide asks a smarter question: how efficient is the home you’re about to cool? Its advice runs from insulation and window orientation through energy star ratings, licensed installation and maintenance, and it ends with a practical purchase checklist and a room-plan template you can take shopping.

It is the closest thing Australia has to an official consumer’s handbook for air conditioning. This page summarises each chapter and connects it to the Melbourne-specific tools we publish — sizing, real installed prices and our instant calculator.

Key takeaways

  • Fix the room before the unit: insulation, draught-proofing and window shading shrink the system you need to buy.
  • Compare energy star ratings only between units of similar capacity — size first, then stars.
  • Licensed installation is non-negotiable: ARCtick for refrigerant, licensed electrician + COES for the connection.
  • A leaking or badly installed system costs more every day and can void its warranty.
  • Use the guide's checklist and room plan at every quote — a professional installer should welcome it.

Before you buy: the home audit

The guide’s pre-purchase checklist is about heat load, not hardware: Is the ceiling and wall insulation adequate? Are windows and doors draught-proofed? Which way do the main windows face, and are they shaded, tinted or double-glazed? Is the roof pitched or flat, metal or tile? Every improvement on that list either shrinks the capacity you need to buy or cuts the running cost of whatever you install.

Then comes the star rating: more stars mean more cooling per kilowatt of electricity, lower bills, and less emissions. Ratings compare fairly only between units of similar capacity — so size first, stars second. For the sizing step, our room-by-room sizing guide and 30-second calculator apply the same kW-per-square-metre logic the industry uses.

Installation: licensed, or the rest doesn't matter

The guide is unambiguous: because split systems contain fluorocarbon refrigerant, installation must be carried out by an ARCtick-licensed technician, and the electrical connection needs a licensed electrician. A perfect unit installed badly leaks refrigerant, underperforms and voids its own warranty. This is also where quotes diverge — our published installation prices explain exactly what a compliant back-to-back installation includes (COES certificate, pressure testing, vacuum commissioning) so you can compare like with like. The back-to-back guide covers what makes an install standard or not.

Running and maintaining it

The booklet closes the loop with ownership: sensible thermostat settings, keeping filters clean, and an annual licensed service — the same ground covered in depth by the ARC’s maintenance brochure. It also includes a terminology page (“the cold hard facts”) that decodes inverter, kW capacity, COP and star ratings — worth ten minutes before you read any brochure, so marketing language can’t out-talk the specification sheet.

Using the checklist

Pages 8–9 are the practical payoff: a purchase checklist and a house-plan template to sketch your rooms with measurements. Bring both to any quote — including ours. When you request a free measure, that’s effectively what our team fills in professionally: room dimensions, orientation, insulation, electrical capacity, and a fixed written price before any work begins.

Who should read this

Anyone buying their first split system, replacing an ageing unit, or comparing installer quotes and wanting an independent reference point for what good looks like.

Why this matters

Most air conditioning regret traces back to decisions made before purchase — wrong size, wrong spot, unlicensed install. Thirty minutes with this guide prevents the expensive category of mistake.

Common questions

What do the energy star ratings actually mean?

More stars mean the unit moves more heat per unit of electricity: lower power bills and less environmental impact for the same comfort. Ratings are only comparable between units of similar capacity, so decide the size you need first, then compare stars.

What should I check about my home before buying?

The ARC guide's pre-purchase list covers insulation (ceiling and walls), draught-proofing on windows and doors, which way your windows face, glazing and roof type. A well-sealed, insulated room may need a smaller — cheaper — unit than the raw floor area suggests.

Why does the guide insist on licensed installation?

Split systems contain fluorocarbon refrigerant, so by law the refrigerant work must be done by an ARCtick-licensed technician, and in Victoria the electrical connection needs a licensed electrician who issues a Certificate of Electrical Safety. Licensed installation also protects the manufacturer's warranty.

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